About Us

Omnera LLC is at the forefront of innovation in the furniture and home furnishing industry. We combine exceptional design with cutting-edge technology to create memorable customer experiences. We are dedicated to delivering exceptional customer experiences by providing high-quality products with seamless shipping services. We are seeking a detail-oriented and proactive Logistics Coordinator to manage and optimize product shipments for purchased furniture and home furnishing items.

Key Responsibilities

Delivery Coordination:
- Plan, schedule, and oversee the delivery of purchased furniture and home furnishing items to customers.
- Collaborate with third-party logistics providers to ensure on-time and damage-free deliveries.
Shipment Oversight:
- Manage order fulfillment, ensuring accuracy in product packaging, labeling, and dispatch.
- Track shipments and provide updates to customers, ensuring they are informed about delivery timelines.
Inventory Coordination:
- Work with the inventory team to ensure stock availability and accurate tracking of outgoing products.
- Coordinate with warehouse teams to maintain organized and efficient operations.
Customer Support:
- Address and resolve logistics-related customer inquiries and complaints promptly and professionally.
- Communicate delivery procedures and ensure customer satisfaction throughout the process.
Vendor and Partner Management:
- Maintain strong relationships with logistics partners, ensuring adherence to service level agreements (SLAs).
- Evaluate and negotiate contracts with logistics providers to optimize costs and service quality.
Process Improvement:
- Identify inefficiencies in shipping processes and recommend enhancements to improve delivery times and reduce costs.
- Develop and document standard operating procedures (SOPs) for logistics operations.
Compliance and Safety:
- Ensure compliance with safety regulations and industry standards for handling and transporting furniture.
- Monitor logistics operations to prevent product damage or loss during transit.

Qualifications

Required:

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
2+ years of experience in logistics, supply chain, or operations management, preferably in e-commerce or retail.
Proficiency in logistics software and tools for tracking and managing shipments.
Strong organizational skills with attention to detail and the ability to manage multiple tasks.
Excellent communication and problem-solving skills to interact with customers, partners, and internal teams.
Ability to work under pressure and make quick, informed decisions.

Preferred:

Experience in furniture or home furnishing logistics.
Knowledge of warehouse operations and inventory management.
Familiarity with third-party logistics providers and delivery platforms.

What We Offer

Competitive salary and benefits package.
An opportunity to work in a dynamic and innovative industry.
A supportive and collaborative work environment with career growth opportunities.

Equal Opportunity Employer

Omnera LLC is an equal-opportunity employer. We encourage applications from individuals of all backgrounds and experiences.